It's been a rough few weeks for Uber. Following a viral #DeleteUber protest due to CEO Travis Kalanick joining President Trump's economic advisory group, the driving service is facing another PR firestome. Bloomberg published a video in which Kalanick is seen yelling at one of his own Uber drivers. The arguement broke out after the driver, Fawzi Kamel, claimed that he lost $97,000 when Uber cut fares. “Some people don’t like to take responsibility for their own shit,” Kalanick is seen telling Kamel. “They blame everything in their life on somebody else. Good luck!
According to Buzzfeed, Kalanick sent out a company wide email to address the video released by Bloomberg. "To say that I am ashamed is an extreme understatement. My job as your leader is to lead…and that starts with behaving in a way that makes us all proud. That is not what I did, and it cannot be explained away," he wrote, showing remorse for his behavior. "It’s clear this video is a reflection of me—and the criticism we’ve received is a stark reminder that I must fundamentally change as a leader and grow up. This is the first time I’ve been willing to admit that I need leadership help and I intend to get it."